Privacy Policy

Domino Creation Inc.

Last updated:

Introduction

At Domino Creation Inc. (hereinafter “we” or “our company”), we place great importance on the protection of personal information. This Privacy Policy explains how we collect, use, share, and safeguard personal data in accordance with Quebec’s Law 25, also known as the Act to Modernize Legislative Provisions as Regards the Protection of Personal Information.

Privacy Officer

The person responsible for personal data security at Domino Creation Inc. is Estelle Baillargeon. She ensures that our company complies with the security and confidentiality requirements outlined in the law.

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, you may contact Ms. Baillargeon:

Email: contact@domino-apps.com
Phone: 819-588-8201
Mailing address: 2296 Chemin du Parc, Orford, J1X 7A2, Québec, Canada

Types of Personal Information Collected

NWe collect various types of personal information in the course of our activities, including:

Technical Information: IP address, device information used to access our website or applications.

Contact Information: First and last name, email address, profession, and occasionally your membership number with some of our partners (e.g., ADOQ, AQOA).

In rare situations and for one-time communications, we may ask for your phone number or banking details (e.g., to process a refund). This information is used solely for the specified purpose and is deleted once the situation is resolved.

Transactional Data: Information related to purchases made with our company.

Website Navigation Data (via WordPress)

  • IP Address: WordPress automatically logs visitor IPs, especially when submitting comments.
  • Cookies:
    • Session cookies: Keep a user logged in while browsing.
    • Preference cookies: Store settings like language or page layout.
  • Referrers: URLs from which users arrive at our site (e.g., search engines or other websites).

You can disable cookies through your browser settings. For more details, refer to your browser’s official website.

User Interaction Data

  • Comments: If enabled, WordPress collects comment text and the personal data entered in the comment form (name, email).
  • Forms: Data submitted through contact, newsletter, or event registration forms may include personal information and preferences.
  • Downloads: Information about downloaded resources (e.g., PDF guides or forms) may be logged.
  • Visitor Statistics: Tools like Google Analytics may collect data on:
    • Number of page views
    • Time spent per page
    • Most popular pages
    • Devices used (computer, mobile, tablet)
    • Browsers and operating systems

Log Files
Like all websites, our server at www.domino-apps.com generates log files. These logs may include:

Access dates and times
This data is not linked to personally identifiable information.

IP address

Browser type

ISP

Accessed pages

Technical Data

Site Errors: Technical errors or unauthorized access attempts may be logged.

Server Logs: Our hosting provider may collect data such as:

IP addresses

Login dates and times

Pages visited

Data Related to Logged-In Users

  • Authentication Info: For registered users (e.g., admins, editors), WordPress records usernames, permissions, and security information to maintain access.
  • Activity History: Actions performed by logged-in users (e.g., posting articles, updating pages, installing plugins) may be tracked.

Third-Party Data

Marketing tools (e.g., Mailchimp) may track newsletter subscriptions and email interactions.

Third-Party Plugins and Tools: These may collect additional data, depending on their function:

Social plugins (e.g., Facebook or Instagram share buttons) may track user interactions.

Privacy Policy for Our iOS Apps
We do not process app purchases made through the App Store. Therefore, we do not have access to your credit card information. All payment transactions are managed by Apple’s App Store via your Apple account. Apple sends a receipt to your email after each purchase (note that Apple handles this process and may update it at any time).

Some of our apps offer optional in-app purchases, clearly indicated and processed with real money.

Important: You can manage in-app purchase settings, including enabling password protection or disabling them entirely, in your device’s general settings.

Technical data may be collected during your use of our apps to send targeted messages. This data is anonymized and does not allow for user identification.

Purpose of Data Collection

We collect and use your personal information for the following purposes:

Legal Obligations: To comply with applicable legal and regulatory requirements.

Service Management: To deliver and improve our products and services.

Communication: To respond to inquiries and keep you informed about our offerings.

Security: To protect our systems and prevent unauthorized use.

Sharing of Personal Information

We do not share your personal information with third parties, except in the following cases:

With service providers acting on our behalf, and only if they offer adequate protection of personal data.

When you have given explicit consent.

When required by law or regulation.

Data Security

We implement technical, administrative, and physical safeguards to protect your data from loss, theft, unauthorized access, disclosure, or modification.

Examples include:

  • For newsletter, form, and site data:
    • Our providers (WordPress, Google, Mailchimp, Bluehost) use encryption (e.g., TLS) to secure data during transmission and storage.
  • For third-party access:
    • Access is limited to essential personnel only.
    • All partners sign confidentiality agreements.
  • For access control:
    • We use strong authentication methods, such as two-factor authentication (2FA).
  • For server/database protection:
    • We keep servers, software, and plugins up to date to fix security vulnerabilities.
  • For sensitive data:
    • We typically do not collect sensitive data. If collected, it is either promptly deleted or securely stored.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or to meet legal requirements.

Sensitive data, when exceptionally collected, is deleted once no longer required.

Your Rights

In accordance with Law 25, you have the following rights regarding your personal information:

  • Right of Access: You may request access to your personal data.
  • Right to Rectification: You may request corrections to incorrect or incomplete information.
  • Right to Erasure: In certain circumstances, you may request the deletion of your data.

To exercise these rights, please contact our Privacy Officer, Estelle Baillargeon, using the contact details provided above.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with a revised update date.

Domino Creation Inc. is committed to protecting your personal data and ensuring full compliance with Law 25.